Terms of use

Stakt Health provides a platform through which individuals can learn about healthcare services and connect with independent healthcare providers, pharmacies, and related service partners.

Stakt Health does not itself diagnose conditions, prescribe medications, or make clinical decisions. Independent licensed healthcare providers determine whether an evaluation, treatment, or prescription is appropriate for each individual.

Pharmacies are responsible for dispensing medications within their professional and legal obligations.

The responsibilities of Stakt Health and its partners depend on the particular service and applicable agreements. Nothing in these Terms eliminates a responsibility that applicable law imposes on Stakt Health.

You must be at least 18 years old and legally capable of entering into a binding agreement to use services intended for adults.

Certain services may be available only in specific states or locations. You must meet the eligibility requirements applicable to the service you request.

You agree to provide accurate and current information and to use the services for yourself unless an expressly authorized arrangement provides otherwise.

All medical decisions are made by the independent healthcare provider responsible for your evaluation.

A provider may request additional information, laboratory testing, a live consultation, or an in-person assessment before making a decision. A provider may decline to prescribe or determine that telehealth is not appropriate.

Stakt Health does not guarantee eligibility for a specific treatment, prescription, medication, dosage, or clinical outcome.

Some services may involve remote consultations, electronic communications, or technology-enabled clinical assessments.

Telehealth can offer convenience but may have limitations compared with in-person care. A provider may determine that an in-person examination or additional testing is necessary.

Where required, you must review and provide the appropriate telehealth consent before receiving care. That consent may be provided separately by the responsible healthcare provider.

Information on the Stakt Health website is provided for general educational purposes and is not a substitute for individualized medical advice, diagnosis, or treatment.

Do not delay or disregard professional medical advice because of information found on our website.

Stakt Health is not an emergency service. If you are experiencing a medical emergency, call 911 or seek emergency medical assistance immediately. Website forms and email are not monitored continuously for urgent medical needs.

Medications are available only when legally permitted and prescribed by an authorized healthcare provider where a prescription is required.

You agree to use medication only as directed by your provider and the accompanying instructions. Do not share, resell, or transfer prescription medication to another person.

Contact your healthcare provider or pharmacist with questions about medication use, storage, side effects, or safety.

Applicable prices, fees, and payment terms will be disclosed before purchase.

Where recurring billing applies, the renewal amount, billing frequency, and cancellation terms will be presented during enrollment.

You authorize the applicable payment processor to process charges you approve and any recurring charges you have authorized, subject to the disclosed terms.

Refunds, cancellations, and returns are governed by our Returns & Refunds Policy and any additional terms presented at checkout.

Where a service includes medication fulfillment, dispensing and shipment are handled by the responsible pharmacy or authorized fulfillment partner.

Delivery estimates are not guaranteed unless expressly stated otherwise. You are responsible for providing accurate delivery information and following any storage instructions provided with your medication.

Questions about a medication shipment may be directed to support@stakthealth.com so we can help identify the appropriate pharmacy or fulfillment partner.

You are responsible for safeguarding your account credentials and notifying us of suspected unauthorized access.

You agree not to:

• Provide false or misleading information.
• Impersonate another individual.
• Use the website for unlawful purposes.
• Attempt unauthorized access to accounts or systems.
• Interfere with website security or operation.
• Introduce malicious code or disrupt our services.
• Copy or commercially exploit website materials without permission.

We may restrict or terminate access where reasonably necessary to protect users, systems, partners, or our legal interests, subject to applicable law.

Our website may connect you with independent providers, pharmacies, laboratories, payment processors, and other third-party services.

Those parties may have separate terms, privacy notices, and consent requirements. Their independent professional decisions and obligations remain subject to applicable law.

Nothing in these Terms excludes liability that cannot legally be excluded.

Website content, branding, graphics, designs, and other materials are owned by or licensed to Stakt Health unless otherwise indicated.

You may use the website for personal, lawful purposes. You may not reproduce, distribute, modify, or commercially exploit our content without permission except where permitted by law.

We make reasonable efforts to maintain our website but cannot guarantee uninterrupted access or that every feature will always be available.

To the extent permitted by law, Stakt Health is not liable for indirect, incidental, special, or consequential damages arising from your use of the website.

Nothing in these Terms limits liability where such limitation is prohibited by law or removes the independent legal responsibilities of healthcare providers, pharmacies, or Stakt Health.

We may revise these Terms periodically. Updated Terms will be posted on this page with a revised effective date.

Where required, we will provide additional notice of material changes.

These Terms are governed by the laws of Colorado, except where another law applies or applicable consumer protections cannot lawfully be waived.

Stakt Health

General support: support@stakthealth.com